Terms of Service

Who can use The Party App

• You must be at least 21 years old to buy tickets, request tables or attend events listed on The Party App.
• You agree to give accurate contact, billing, guest and booking information.
• You are responsible for keeping your account, order, ticket and reservation details secure, and for activity under your account.

Early access and updates

• Joining the early access list lets us send you launch news, ticket drops and event updates by email. It does not reserve tickets, tables, prices or app access.
• Every marketing email has an unsubscribe link. You can also email ops@theparty.app to be removed.
• We may change or end the early access program at any time.

Tickets and checkout

• Some events sell tickets through The Party App checkout. Others link to a partner, promoter, venue or other ticket seller, whose terms apply to that purchase.
• When we sell tickets for an event run by an organizer, we act as the ticket seller for that organizer. The organizer and venue are responsible for putting on the event.
• Prices, tiers, fees, taxes and promo codes can change until your purchase is complete. Where an event page shows an all-in price, it includes our service fee.
• A purchase is complete only when payment is approved and we send an order confirmation.
• Tickets are for personal use. Transfer a ticket only with the tools we provide, where available. Tickets that are resold elsewhere, duplicated, altered, refunded, charged back or obtained by fraud may be canceled or refused at the door.

VIP table requests and reservations

• A VIP table inquiry is a request, not a confirmed reservation, until the venue or its authorized representative confirms it in writing.
• Table minimums, sections, guest limits, arrival windows, bottle requirements, deposits, service charges, taxes and availability can change.
• We may route your request to venue staff, managers, promoters or operators so the booking can be handled.
• No table, section, location or admission is guaranteed until all confirmation steps are complete.

Venue rules and entry

• All entry is subject to venue policy, age verification, ID requirements, dress code, bag policy, capacity, security, law and door discretion.
• Artists, DJs, fight cards, lineups, event names, dates, hours, venues and formats can change.
• Late arrival, dress code, intoxication, disruptive behavior, invalid ID or capacity can result in denied entry without a guaranteed refund.

Refunds, cancellations and disputes

• Unless an event page or checkout says otherwise, ticket sales are final after purchase.
• If an event is canceled and not rescheduled, you'll get a refund of the ticket price. Refunds may also be issued when required by law or when we or the organizer approve an exception.
• Service, platform and processing fees may not be refundable unless required by law or stated otherwise.
• If something looks wrong with a charge, contact ops@theparty.app first so we can fix it before any payment dispute or chargeback. Tickets tied to a chargeback may be canceled.

Promos, attribution and offers

• Promo codes, partner links and campaign offers may have eligibility rules, time limits and usage limits.
• We record source, campaign, click ID, referrer and booking path details for attribution, reporting and fraud prevention.
• We may reject, reverse or adjust any promo, order, booking, payout or attribution credit that looks duplicated, fraudulent, abusive or technically incorrect.

Venues, promoters, sponsors and artists

• Submitting a partner application does not create a partnership. Partnerships, Party Admin access, sponsorships and payouts start only after we approve them, and may be covered by a separate written agreement.
• If you list events, upload flyers or images, or post content, you confirm you own it or have permission to use it, and you allow us to display it to promote your events.

Third-party sites and services

• We link to venue sites, promoter pages, ticket sellers, payment processors, maps, social platforms and other services. They have their own terms, privacy policies, fees and support.
• We are not responsible for third-party content, policies, outages, errors, pricing or decisions, except where the law says otherwise.

Acceptable use

• Don't misuse checkout, forms, promo codes, ticket QR codes, attribution links, admin tools, venue data or client information.
• Don't attempt unauthorized access, scraping, reverse engineering, spam, fraud, impersonation or interference with our sites and apps.
• We may restrict, cancel or refuse access, orders, inquiries, reservations or accounts to protect guests, venues, partners or the platform.

Content and trademarks

The Party App name, logo, design and software belong to us or our licensors. Event names, artwork and trademarks of venues, promoters, brands and artists belong to their owners and appear to promote their events.

Copyright and infringement reports

Only upload images or other material you own or have permission to use. We may remove or disable access to material identified in a valid infringement notice.

Send copyright notices to support@theparty.app. Include your signature, the copyrighted work, the material and its location, your contact information, a good-faith statement, and an accuracy and authority statement under penalty of perjury.

Designated agent: Jason Eibinder, MyVIP Tickets LLC, 488 NE 18 ST, 3809, Miami, FL 33132. Phone: 305-332-0592. Email: support@theparty.app. U.S. Copyright Office registration DMCA-1077386.

Disclaimers and limits

• We don't operate the venues or produce most events listed on The Party App. Venues and organizers are responsible for their events, premises, staff and safety.
• Our sites and apps are provided as they are and as available. We work to keep listings accurate, but details can change and errors can happen.
• To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us for the order the claim relates to.
• Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

Changes to these terms

We may update these terms. The date at the top shows the latest version. If a change is significant, we'll give notice on the site or by email.

Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Disputes will be handled in the state or federal courts located in Miami-Dade County, Florida, unless the law where you live requires otherwise.

Contact

Questions about an order, booking or these terms? Email ops@theparty.app with the event, venue, order number and the contact details tied to it. TheParty.app is operated by MyVIP Tickets LLC, Miami, Florida.